The deal, in plain English.

These terms are a contract between you and Bucktooth Marketing Inc, a Texas corporation doing business as TrainingDen.ai (“TrainingDen”, “we”). By creating an account, accepting an invitation, or using the service at trainingden.ai you agree to them and to our Privacy Policy. If you are setting up a practice, you confirm you are authorized to bind that practice.

If you do not agree, do not use the service. If you were invited by your practice and have concerns about these terms, raise them with your practice admin before running your first session.

TrainingDen is a training tool for dental treatment coordinators. Coordinators practice text conversations with AI-simulated patients, and every conversation is scored and coached by AI. Practice admins get dashboards showing each coordinator’s progress.

It is a rehearsal room, not a clinic. The service does not diagnose, does not give clinical, legal, financial or compliance advice, and does not connect to your patient records. Nothing in the service is a guarantee of any real-world outcome, including case acceptance rates.

A practice admin creates a practice, pays for it and invites coordinators. Admins can see every member’s sessions, scores and coaching, promote other admins, deactivate members and cancel the subscription. Admins are responsible for who they invite and for telling their team what the service records.

A coordinator joins the practice that invited them. Accounts are personal: keep your password to yourself, do not share a login, and tell us at once if you think your account has been used without permission. You must be at least 18 and using the service for work.

You are responsible for everything done under your account. We may suspend an account that we reasonably believe is compromised or is being used in breach of these terms.

Every new practice gets a 14-day free trial. During the trial you have the full service. When the trial ends, the practice needs an active subscription to start new sessions; history and past coaching stay readable.

The subscription is $250 per month per practice, billed monthly in advance through Stripe, and covers unlimited coordinators and sessions. It renews automatically each month until cancelled. If a card is added during the trial, the first charge happens when the trial ends. Prices exclude any applicable sales tax.

You can cancel at any time from Admin → Billing → Manage billing. Access continues to the end of the period already paid for, and no further charges are made. Payments already made are not refunded for partial months, except where the law requires a refund or the service was unavailable for a sustained period through our fault.

If a payment fails, Stripe retries the card and emails the practice admin. Access continues to the end of the period already paid for; after that, new sessions are paused until a payment succeeds.

We may change the price with at least 30 days’ notice by email to practice admins. A price change applies from the next renewal after the notice period.

When using TrainingDen you agree not to:

• enter real patients’ names, health information or any other personal data about a real person into a session;
• use the service for anything other than training your practice’s own team;
• share, resell or sublicense access, or use one login for several people;
• copy, scrape, or systematically extract the scenarios, patient personas, rubrics or coaching content;
• attempt to manipulate the simulated patient or the scoring, probe for hidden scenario details, or interfere with the service, its rate limits or other practices’ data;
• reverse engineer the service or use it to build a competing product;
• upload anything unlawful, abusive or infringing.

We may remove content or suspend accounts that breach this section, and we will tell the practice admin when we do.

Simulated patients, scores and coaching are produced by AI models. They are designed to be demanding and realistic, but they can be inconsistent, mistaken or occasionally inappropriate. Use your judgment. Coaching is a starting point for a conversation with your team, not a performance review, and we recommend that no employment decision rest on TrainingDen scores alone.

Scores and levels reflect performance inside the simulation. They are not a certification, a credential or a promise about how anyone will perform with real patients.

Yours. You keep ownership of what you type into the service. You give us the permission we need to store it, send it to our AI provider to generate replies and coaching, show it to your practice’s admins, and use it in aggregated or de-identified form to improve the service. We do not use your transcripts to train AI models.

Ours. TrainingDen, its scenarios, patient personas, scoring rubrics, coaching content, articles, design and software belong to Bucktooth Marketing Inc or its licensors. Your subscription gives your practice a limited, non-exclusive, non-transferable right to use them through the service while the subscription is active.

Contributors. Applying to contribute scenarios is governed by the separate agreement we send accepted contributors. Until that agreement is signed, an application is just an application, and nothing in it is used in the product.

A practice can end this agreement by cancelling its subscription and asking us to delete the account. A coordinator can leave a practice by asking its admin to deactivate them, or by emailing us to delete their personal account.

We can suspend or end an account for a material breach of these terms, for non-payment after notice, or if we discontinue the service, in which case we will give at least 30 days’ notice and refund any prepaid period we cannot deliver. Sections on content ownership, disclaimers, liability and governing law survive termination.

The service is provided “as is” and “as available”. To the fullest extent permitted by law we disclaim all warranties, express or implied, including fitness for a particular purpose, merchantability and non-infringement. We do not promise that the service will be uninterrupted or error-free, that AI output will be accurate, or that using the service will produce any particular business result.

To the fullest extent permitted by law, Bucktooth Marketing Inc will not be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill, arising out of or related to the service, however caused.

Our total liability for all claims relating to the service in any 12-month period is limited to the amount your practice paid us for the service in that period. Some jurisdictions do not allow these limits; in that case they apply to the extent permitted.

You agree to indemnify us against claims arising from your practice’s breach of these terms, including the entry of real patient data into the service.

These terms are governed by the laws of the State of Texas, without regard to its conflict of laws rules. Any dispute that we cannot resolve together will be brought exclusively in the state or federal courts located in Texas, and both of us consent to their jurisdiction. Before filing anything, contact us at hello@trainingden.ai; most problems are fixed faster that way.

We may update these terms as the service evolves. The effective date at the top shows the current version. For material changes we will email practice admins at least 14 days before they take effect. Continuing to use the service after that date means the new terms apply. If you do not agree, cancel before they take effect.

Bucktooth Marketing Inc, Richardson, Texas, USA. hello@trainingden.ai.