Straight answers, no demo call required.
What exactly is TrainingDen?
A practice room for your front desk, assistants and hygienists. They talk to AI patients in the moments they actually face: the booking call, the walk back, the x-ray question, the checkout. Each patient has questions they won't ask out loud, and every rep is graded against an answer key a dentist has reviewed.
How much time does it take?
A rep is about ten minutes on a phone or a computer. Two or three a day, between patients. There's nothing to schedule and no seminar.
Who checks the clinical content?
A practicing dentist reviews every statement your team is graded on before any practice can use it. Content still in review is never shown to your team. Then you add your own doctor's answers and fees, and the coach grades against those too.
What fails a rep?
Overall, 70 is a pass. Some sentences fail a rep on their own, however good the rest was: diagnosing ('you have a cavity'), promising an outcome, giving a medication dose, criticizing another dentist, or the banana radiation comparison. You see each one on your dashboard with the exact words used.
How do I know it's working?
Your dashboard shows each person's role, level, pass rate and trend, and flags anyone with a recent automatic fail. Moving up a level takes eight passed reps, every patient visit for their role, and a clean last five, so a level means something.
Does it use my patient data?
No. Every patient in TrainingDen is simulated, and your team is told never to type a real patient's name or health details. Nothing from your practice management system is used.
What does $250/month include?
Everything, for the whole practice: unlimited team members, unlimited reps, all five levels in all three tracks, practice settings and the owner dashboard. No per-seat pricing.
We have a treatment coordinator. Is this for them?
The tracks are front desk, dental assistant and hygienist. Most coordinators fit the assistant track today, and you can change anyone's track from the Team page.
Can I use it when hiring?
Yes. Invite a candidate and watch them run a few reps. You'll learn more from one patient asking about x-rays than from any interview question.
Can I cancel anytime?
Yes. Monthly, no contract. Cancel in a click and you're never charged again. The first 14 days are free; nothing bills until day 15.
Is my boss reading everything I write?
Your practice admin can see your scores, your progress and your reps. That's the point of team training, and yes, they can review a rep. The dashboard leads with readiness and trends, though, and reps are your practice space: the place you're allowed to get it wrong.
I'm new to dentistry. Will I drown?
You start at Level 1: the first exam, x-rays and the cleaning, explained in plain words. The coach only grades what your level has taught, and the next level opens when you've earned it.
I've done this for ten years. Is this beneath me?
Run a Level 5 emergency call and tell us. The patient is in pain, the red flags are buried in what they say, and one dose or one promise fails the rep. The top of the ladder is built for people who already know the job.
Where do the scenarios come from?
They're written with a practicing dentist from the moments dental teams really have, and every clinical line in them is reviewed before it reaches you. If you've worked a front desk, a chair or a hygiene room for years, see the For the team page about joining the Den.