For the people patients actually talk to.
Front desk, assistants, hygienists: you have more conversations with patients than anyone in the building. TrainingDen is a place to practise them, with feedback, before the real one.
Years on a dental team? Join the Den ↓The walk to the chair is the first thing a new patient remembers.
Thirty seconds of silence teaches them more than your website did.
Say 'pictures', not 'x-rays'. Then say what they're for.
Most x-ray pushback starts with one word and a missing reason.
'I'll call to schedule' means a question went unanswered.
Patients rarely say no at checkout. They say later, and later usually means something was left open.
Bought by practices, used by the team
Practices buy TrainingDen; the team uses it. If you want it, forward it up. We wrote the email for you.
Training tool for how we talk to patients
Doc — found a training tool for the whole team: AI patients for front desk, assistants and hygienists, built around the questions patients never ask out loud. Every answer is checked against a dentist-reviewed key and your own answers and fees, and it flags things like diagnosing or giving a dose. Ten minutes a day, five levels from the first exam to emergencies, and an owner dashboard so you can see everyone's progress. It's $250/month for the whole practice with a free trial. Worth a look: trainingden.ai
Join the Den.
Remote · Paid per scenario · Part-time
We're inviting experienced front desk, assistants, hygienists and coordinators to help write the next patients: the conversations you've had a thousand times, built into scenarios dental teams train on.
You know which sentence makes a nervous patient relax and which one makes them cancel. You learned it on real patients, and nobody wrote it down. All of that is invisible: it lives in your head, it leaves when you leave, and no résumé can hold it. The Den is where it becomes permanent: your hardest moments, built into scenarios, reviewed by our dentist, and practised by teams everywhere. The patient you lost in 2019 becomes the one nobody loses again.
Apply below.
Two minutes. The question that matters most: tell us about a patient conversation you still think about.
Run the ladder.
We give you full access and you climb, same rules as everyone: eight passed reps and a clean last five to move up. Think you'd walk through Level 5? Show us. The ladder doesn't take references.
Debrief with us.
If your climb and your stories hold up, we sit down and mine them: the questions patients didn't ask, the pushback, the moments that went sideways. The ones that make the cut get written, reviewed by our dentist, and credited.
The first people in are the Founding Den. There will only ever be one founding class.